Day-to-day & Care management
Open Tuesday to Friday, 6:30am to 6:30pm
Dogs are full of personality and emotions, so we treat each one as a unique individual. We tailor our schedule and manage our indoor pens carefully to create a smooth, engaging day where dogs feel comfortable, cared for, and excited.
| Time | What Happens |
|---|---|
| 6:30am | Drop-off opens |
| 9:00am | Drop-off closes |
| 11:00am | Half day pickup starts for 6:30am drop-offs |
| 11:30am | Lunch served to opt-ins |
| 2:00pm | Half day pickup closes for 9:00am drop-offs |
| 6:30pm | Pickup closes |
-
Dogs treated as unique individuals based on age, size, temperament, and energy
Gentle introductions and use of individual pens for new dogs
Continuous monitoring and dynamic grouping throughout the day
-
Trained staff maintain a 1:15 staff-to-dog ratio
Supervision during all play and activities to ensure safety and wellbeing
-
Socialisation with new dogs, humans, environments, smells, textures, and toys
Mental stimulation through puzzles, training games, and interactive toys
Physical exercise including running, jumping, playing, and using play equipment
Scheduled quiet times to maintain rest and learning calm behaviour.
Builds confidence, social skills, trainability, and reduces stress and boredom
-
Text updates and photos keep you connected on your dog’s first day - then you will be invited to join our personal Westford Co. family Facebook group to see every dog posted!
Each visit includes a detailed report card outlining your dog’s activities and behaviour
Emergency contact must be available for early pickup if needed
-
All toys, beds, gates, floors, and fences are cleaned with disinfectant at the end of each day
Strict vaccination policies with thorough record-keeping to ensure every dog’s health
Professional and rigorous waste management to maintain cleanliness and hygiene
Regular cleaning and sanitising throughout the day to keep the environment safe and healthy